Regulativ Support

We're here to help you get the most out of Regulativ — from onboarding to ongoing regulatory intelligence.

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Managed Technical Assistance Center

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Resolve any cyber issue with our technical support team -  available 24*7

We bring a highly skilled workforce with multi-vendor, multi-technology experience to provide a world class technical support center, along with our operational IT enabled systems to provide a ‘WOW’ experience to you and your team

How Regulativ Support Works

Regulativ provides hands-on support designed for compliance, legal, and risk teams operating in complex regulatory environments.

Customer-Focused Support

Our team works closely with customers to answer questions, explain regulatory content, and help you navigate the platform efficiently.

Product & Platform Assistance

Get help with platform access, features, alerts, and understanding how Regulativ fits into your internal workflows.

Regulatory Guidance Context

While Regulativ does not provide legal advice, we help you understand regulatory developments and how to use our intelligence effectively.

Corrective actions before cyber attacks occur

  • Through penetration testing we simulate a cyber attack on your systems to identify vulnerabilities and assess the effectiveness of security measures.
  • Results are used to improve defences.
  • The Regulativ.ai platform automates all processes from data sourcing and lineage, through cyber posture assessment to internal governance board analytics and compliance reporting.
  • You will have one set of verified and trusted data that supports all of your cyber use cases

Ways to Get Support

Live Chat Fastest

Use the on-screen chat icon to speak directly with the Regulativ team during business hours.

Look for the chat bubble in the bottom corner of your screen.

Contact the Support Team

For detailed questions, onboarding support, or account-related enquiries, contact us using our support form.

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What We Can Help With Section

What We Can Help With

  • Platform access & account questions
  • Regulatory alerts & updates
  • Understanding regulatory coverage
  • Feature walkthroughs & onboarding
  • Product feedback & requests
  • Technical issues or bug reports
Support Expectations Section

Support Expectations

Regulativ support is designed to be responsive, practical, and tailored to professional users.

  • Support provided during standard business hours
  • Response times vary by request complexity
  • No legal advice is provided
  • Enterprise customers may receive enhanced support arrangements

Stay Ahead of Regulatory Change

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Need help right now?

Start a live chat or contact our team and we'll get back to you as soon as possible.

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